If you're asked to select an admin user you know the password for, click “Forgot all passwords?”. If you're asked to create a new keychain to store the user's passwords, click OK to restart your Mac. If your Mac doesn't restart, but immediately asks for your Apple ID, enter that information and click Reset Password. If your Mac restarts, follow the steps for option 1, above. If you see the option to reset using your Apple ID, click it. When the password reset is completed, click Restart. Select a user that you want to reset the password for, then click Next.Įnter your new password information, then click Next. It's the long string of letters and numbers you received when you turned on FileVault and chose to create a recovery key instead of allowing your iCloud account (Apple ID) to unlock your disk. You might also be asked to enter the verification code sent to your other devices.Įnter your FileVault recovery key, if asked.
If you see the option to restart and show password reset options, click it to restart your Mac. Option 1: Restart and show password options
#Hard drive recovery mac install
If the installer cant see your disk, or it says that it cant install on your computer or volume. If the installer asks to unlock your disk, enter the password that you use to log in to your Mac. Click Continue, then follow the onscreen instructions. Choose a password-reset optionĪfter you enter a password up to three times, your Mac should show one of these password-reset options. Reinstalling macOS won’t remove your personal data. Reinstalling macOS requires an internet connection.
You can use the apps in macOS Recovery on an Intel-based Mac to repair your internal storage device, reinstall macOS, restore your files from a Time Machine backup, set security options, and more. On laptop computers that have Touch ID, press and hold Touch ID.Īfter making sure that you're at the login window, enter any password up to three times until you see one of the password-reset options below. macOS Recovery is the built-in recovery system on your Mac.
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